About Us

Outsourcing Spanish is a premier provider of customer contact programs and call center solutions. Our company was founded in 2003, with the commitment in giving our clients the most professional service possible and the outmost satisfaction. Our expertise lies in inbound-outbound calls, customer service, surveys, and taking appointments primarily in the medical field.

Our specialization is in the Hispanic market. With the fast changing time and the volume of people who are now speaking Spanish, Outsourcing Spanish is here to help you in catering your needs. It is estimated that the Hispanic population is over 40 million people and is the fastest growing demographic in the United States. Spanish is the second most common language in the United States and we’re ready to help you connect to this major population. We offer a wide range of services and a wide network of personnel sources to ensure specific outsourcing strategy that works for you. We offer outsourced customer contact services designed to optimize the way companies interact with their customers to enhance product dependability, improve customer fulfillment, constrain business initiatives and decrease service costs. Whether you are looking for providing support for your existing customers, promoting your products, or servicing to new markets, Outsourcing Spanish is here to contribute to your success.

We have over 100 Telephone Sales Representatives who are specially selected and custom-trained. We specialize in Spanish speaking call centers and customer service offering Spanish telephone representation. In addition to that, we have a 6,000 sq. ft. operational area which is strategically located in South America.

At Outsourcing Spanish, our strengths lie in three main factors. First is the team of highly skilled professionals who are the cornerstone of the outsourcing industry. They are knowledgeable and trained on an ongoing basis on all the key aspects of their job. With their knowledge and experience, we believe that the best people deliver best results.

Second, our call center operations are backed by our fully automated state-of-the-art call center equipment and custom software which enables Outsourcing Spanish to fill volume of calls daily for each client.

Third is our commitment in providing only the best service to our customers. We work with you to create strategic partnerships, developing and delivering modified programs that achieve results.